dwinborne's profile

1 Message

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120 Points

Wednesday, September 7th, 2016 7:19 PM

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Does my automatic renewal on "home" computer automatically renew my product on the other two PC's I have it on?

I've just auto renewed my product on the main computer. Does automatically renew on the other 2 PCs that were also on the plan?

Prodigy

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238 Messages

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5.5K Points

8 years ago

Hi ,

auto renewal active on license .  not on Devices . 

if all 3 devices use one license with auto renewal , Antivirus on all 3 devices will renewal  .

but if other 2 Devices use other license , you must check it license .

Regards ,
Amir
Brand User

Veteran

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1.3K Messages

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16K Points

8 years ago

@Amir Thanks a lot!

@dwinborne Thank you very much for being a long-time Trend Micro product user! As @Amir mentioned, auto renewal active on license not on devices. Here's a useful document that should be helped. You could check the current status of your device installations.
Managing devices under Trend Micro Account (MyAccount)

Please let us know if your question is answered. 

Also, thank you for being a subscriber of our premium support service! Please don't forget to utilize the premium service which includes 24x7 phone support. You can find the premium service phone number in the "Call Premium Support" section in this page.

Thank you!

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